Data Deletion Instructions

Under the UK GDPR and Data Protection Act 2018, you have the right to request that we delete the personal data we hold about you. This includes any information you submitted through our website, Facebook lead forms, phone calls, SMS or email.

To request deletion of your personal data, please contact us in any of the following ways:

• Email: info@independentlivingsupport.co.uk with the subject line "Data Deletion Request".
• Include your full name, the phone number and/or email address you used when contacting us, and confirm you want all your data deleted.
• If you submitted your details via a Facebook lead form, please mention "Facebook lead" so we can locate your record.

We will acknowledge your request within 5 working days and complete the deletion within 30 days, in line with UK GDPR. We will permanently remove your contact details, enquiry information and any call or message records from our active systems.

We may retain a minimal record of the deletion request itself (your name and the date) to demonstrate compliance, and we may retain limited information where we are legally required to do so. Once deleted, you will not receive any further marketing calls, texts or emails from us.

If you have any questions about deleting your data, contact us at info@independentlivingsupport.co.uk.